A: That’s hard to answer. This depends with the size of the hard drive, how much activity the hard drive had and what you’re hoping to gain from the drive. The average case needs to allow for 6 to 14 business days to complete.

Q: What can you get from a hard drive?

A: Email, images, chat messages, Internet History, hidden assets like property and bank accounts, plus much more.

Q: How much does it cost?

A: This depends on lots of variables. Please click here to get more information.

Q: Do you take credit cards for Computer Forensics or Cyber Crime cases?

A: Only on a case by case basis. Since the size of the hard drive or the depth of the cyber Crime case varies, each situation requires approval before we can accept your credit card.

Q: Someone is harassing or stalking me on the Internet. Do you handle these types of cases?

A: These types of cases can get very involved and costly. In order for PM Investigations to help, you'll need an attorney. We only provide this service to Law Enforcement or practicing Attorneys.

Q: How long does it take to complete an investigation?

A: This depends with the type of case your requesting us to complete. We have a team of resources that PM Investigations can assign to help you gain the best investigation at an affordable cost.

Q: Are all investigators certified?

A: Yes. Each investigator gets the mandated training regulated by the state, plus monthly in-service training. As laws change, its important to keep everyone up to date.

Q: Do you accept credit cards?

A: Yes. But this usually adds an expense to the investigation since so many credit card companies charge us a fee to use their services. However, you can use Western Union or other companies to send us the money and often the fee is lower.

Q: Are retainers required? And what are they used for?

Most times. PM Investigations, Inc. will try to work with you the best we can, but most of the time we require a retainer to help maintain our confidential relationship. Each case dictates how the retainers are used and some of the funds may be used to investigate you. This ensures complete honestly and best position for your case.

Q: Can I try your software before I buy?

A: Yes. Most of our software offers the ability to try it with usually full functionality. Support is always happy to assist you with any questions you may have.

Q: Can I ask for features to be added to any product?

A: Sure. We sometimes pay for really good ideas.

Q: Can I return the software once I've paid for it?

A: No. SInce we cannot control if the software is no longer in use, once you pay for the software we cannot return the fees. PM Investigations recommends you try before you buy.