Please read carefully.  The information contained within this page is subject to change without notice.

Copyright, Privacy Policy, All Trademarks, All Sale Marks, and Case Handling:

This section of our policy and privacy notice is to be considered as covering and pertaining to all software, software documentation, case information, new product ideas related to both hardware and software and any other document files found on the pages of the,, web sites,,, and, including but not limited to all email messages, faxes, text messages are classified as the original work of PM Investigations, Inc and its Company and its respected owner. Other companies that may operate under the license of PM Investigations, Inc. shall include, but are not limited to, includes Silent Shield, LLC., a division of PM Investigations, Inc.

PM Investigations, Inc. will not disclose any information about your case or any of your personal information unless compelled to do so by a court order or law enforcement office. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your non-public personal information. Our forensic lab is confidential. No visitors are allowed.

All the programs (executable binary files) and documentation (i.e., technical articles, help files and pdf files) located on the PM Investigations, Inc. (, and piwizzard, or web sites or other media means that have been transmitted by FAX, emails, text messages, or others are copyright © protected (2001-2024), by PM Investigations, Inc., and we reserve and retain all rights pertaining to this software and documentation, future software and hardware presented herein and within the body of all authorized email correspondence.

The programs, help files, pdf files, and any other documents (except where explicitly identified as “free” or public domain) generated or authored by PM Investigations, Inc, or any of its employees or owner, and found on the site can be downloaded for the sole purpose of evaluation and review of a single user or organization. Any custom software or custom scripts are the property of PM Investigations. Requests to obtain a copy of any custom software or custom scripts, if PMI agrees to do so, are billable even if requested through a subpoena.

Policies for Holding the Forensic Image, Forensic Copy, or Forensic Extractions:

PM Investigations, Inc. (PMI), once engaged in your case (with or without an agreement), will hold your forensic image, forensic copy, or forensic extraction (“forensic data”) for 30 days after the initial set of reports has been provided to you. A report may be, but is not limited to, oral communications, data exhibits, written documents, illustrations, screen captures, or any other documents PMI provides. After 30 days PMI may notify you of a holding time to maintain the forensic data, which is typically an additional 30 days. However, it is your responsibility to communicate with PMI of your intentions about what to do with the forensic data PMI has in its possession. If we do not get a written response from you to maintain the forensic data (e.g., to continue to hold the data), PMI, at its own discretion, may permanently destroy the forensic data (Note: Any forensic data may be maintained by us for 30 days after final payment has been received to ensure funds have cleared our financial institution.). Unless otherwise agreed to, all cases at the end of 60 days from the first set of reports provided are subject to storage fees, may be set to auto-billing, for every 30 days PMI maintains the forensic data. Storing days less than 30 days may be prorated to a daily rate. Currently the monthly rate is set at $70.00 and is subject to change without notice.

Polices for Holding Actual Digital Devices:

It is your responsibility to notify PMI of your intentions about what to do with any device provided as it relates to your case once PMI considers your case closed. A device is defined as, but is not limited to, the actual device (i.e. computer, cellphone, external hard drive, flash drive, etc.) used for examination, investigation, review, safe keeping, or simply is a copy (or clone) of the original device. PMI must receive written notification from you to either return the device to you or if you grant permission to destroy or repurpose the device.  Failure to notify PMI of your intentions automatically defaults to permission to destroy or repurpose the device as decided exclusively by PMI.  All devices are subject to additional monthly storing billing factors for holding and securing even if an engagement letter has been entered and said engagement letter does not specify these storing fees. Storing days less than 30 days may be prorated to a daily rate. Currently the 30-day monthly rate is set at $70.00 and is subject to change without notice.

If you want the device returned, you must provide PMI written communications and must include either a FedEx or UPS account number (or such label) as well as your desired location of where to return the device. Once a case has been classified as closed by PMI, and PMI does not hear from you within 60 days from the date the case closed, PMI may consider the equipment abandoned, may become property of PM Investigations, which may be destroyed or repurposed in PMI’s sole discretion.

Confidentiality Notice Regarding Email, Text Messages, and Telephone Communications:

All communication related to email traffic, text messages, telephone communication or data dissemination is privileged and/or confidential. If you are not the intended recipient of an email message, voice messaging or data, or believe that you have received any type of communication in error, please do not print, copy, re-transmit, disseminate, or otherwise use the information. Also, please indicate to the sender that you have received this communication in error and delete the copy that you received. If your email discussions, text messages, or telephone communications with PMI concerns data related to a digital or other electronic device(s), by responding to any email (or telephone voice mails), you are establishing you have a legal interest in the device(s)’s contents and a legal right to authorize PMI to further the investigation into such device(s). In the event this is not true, you must immediately notify PM Investigations in writing. Any office visits that require access or review of our policies or how we conduct business must be done in writing (no photocopies allowed) and must be approved by our CEO.

Registered Owners:

Registered owners of PM Investigations, Inc software and / or files may download the files for the purpose of upgrading existing purchased copies of the software as per the licensing agreement(s). Each product contains its own EULA (End User License Agreement). Please read them for details. Once a product is purchased, and specifically in the case of Visual Report Manager where an Identity file may be sent to you, and is or has been provided by PM Investigations, Inc., you may not return the software for a refund. With the exception to some software (Device Collector, etc.) you may use as freeware. However, no support is offered when using them nor is PM Investigations, Inc. held responsible should any of its software cause any data or hardware to cease to function prior to using the software. If you do not understand these arrangements, do not install any software. For additional comments and concerns, please visit our web site

Under no circumstances is permission given to copy any of the PM Investigations, Inc programs, document files, or technical articles to other web sites for the purpose of distribution. It is not permissible to mirror this software on another site. If you wish to maintain copies of these items on another web site you must obtain explicit, written permission from PM Investigations, Inc.

About how PM Investigations, Inc. Handles Its Cases:

Reading PM Investigations, Inc. web sites or any other site belonging to PM Investigations, Inc. does not constitute a single agreement indicating you are an accepted client of PM Investigations, Inc., but does create a level of work ethics between you and PM Investigations. As a client, you are very important to us. However, please understand our company exists due to having more than one client at the same time and at times we [PMI] may need to change our time of delivery related to reports or delay the time we can work on your case. Should this occur, we shall make every attempt to accommodate you but cannot offer any guarantees such as reduced billing fees or free investigative time or services. Additionally, PM Investigations, Inc. reserves the right to stop working on your case should we [PMI] detect any part of your case related to dishonestly on your part or purposely providing misleading information on your behalf. If we [PMI] detect this, the funds provided shall be forfeited and the material collected shall become property of PM Investigations, Inc. If PM Investigations gives you courteous billing, you shall be requested to make payment in full. We are a full Private Investigations Firm (Georgia State License # PDC002023 and South Carolina License # 1528).

Referral Fees:

PM Investigations, Inc. does not accept referral fees for cases that we send to other investigators or investigation agencies nor does PM Investigations pay a referral fee to other investigators or investigations agencies who send cases to us (PMI). If a representative of PM Investigations makes such an offer, please contact our CEO.

Linking to PM Investigations:

You may provide appropriate links to the web site for the purpose of leading individuals to this online location. Each site that links to PM Investigations or any other company associated with PMI’s web site is subject to review by PMI and PMI may make a request to terminate the connection if PMI feels the connection is deemed inappropriate.

The information contained here is subject to change without notice. PM Investigations, Inc. is also known as PMI as indicated in this policy page and wherever indicated by PM Investigations.

Date of last update: 04/07/2024