Please read carefully. The information contained within this page is subject to change without notice. For purposes of our policy written below, the term “you” refers to the client, the client’s legal representation, or the client’s formally appointed person.
Copyright, Privacy Policy, All Trademarks, All Sale Marks, and Case Handling:
This section of our policy and privacy notice is to be considered as covering and pertaining to all software, software documentation, case information, new product ideas related to both hardware and software and any other document files found on the pages of the https://www.pminvestigations.com, http://www.piwizard.com, http://www.piwizzard.com web sites, http://www.pcinvestigations.com, http://www.icieonline.com, and http://www.jbenterprises.net, including but not limited to all email messages, faxes, text messages are classified as the original work of PM Investigations, Inc and its Company and its respected owner. Other companies that may operate under the license of PM Investigations, Inc. shall include, but are not limited to, includes Silent Shield, LLC., a division of PM Investigations, Inc.
PM Investigations, Inc. will not disclose any information about your case or any of your personal information unless compelled to do so by a court order or law enforcement office. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your non-public personal information. Our forensic lab is confidential. No visitors are allowed.
All the programs (executable binary files) and documentation (i.e., technical articles, help files and pdf files) located on the PM Investigations, Inc. (pminvestigations.com, piwizard.com and piwizzard, or icieonline.com) web sites or other media means that have been transmitted by FAX, emails, text messages, or others are copyright © protected (2001-2024), by PM Investigations, Inc., and we reserve and retain all rights pertaining to this software and documentation, future software and hardware presented herein and within the body of all authorized email correspondence.
The programs, help files, pdf files, and any other documents (except where explicitly identified as “free” or public domain) generated or authored by PM Investigations, Inc, or any of its employees or owner, and found on the site can be downloaded for the sole purpose of evaluation and review of a single user or organization. Any custom software or custom scripts are the property of PM Investigations. Requests to obtain a copy of any custom software or custom scripts, if PMI agrees to do so, are billable even if requested through a subpoena.
Policies related to the Forensic Image, Forensic Copy, or Forensic Extractions:
PM Investigations, Inc. (PMI), once engaged in your case (with or without a signed agreement), will hold the forensic image, forensic copy, or forensic extraction (“forensic data”) for 30 days after the initial set of reports has been provided to you. Unless otherwise agreed to in writing before imaging occurs, the forensic image, forensic copy, or forensic extraction is the property of PMI.
When engaged, you are paying PMI to create and/or analyze the forensic image, forensic copy, or forensic extraction only. A “report” may include, but is not limited to, oral communications, email, data exhibits, written documents, illustrations, screen captures, or any other materials provided by PMI to you.
After the initial 30‑day period, PMI may notify you of an additional holding period, typically another 30 days. However, it is your responsibility to communicate your intentions regarding the forensic data in PMI’s possession. If PMI does not receive written instructions from you to maintain the forensic data and/or image (e.g., to continue holding it), PMI may, at its sole discretion, permanently destroy the forensic data without notice. Note: PMI may retain forensic data for up to 30 days after final payment has been received to ensure funds have cleared our financial institution.
To obtain a copy of the forensic image, forensic copy, or forensic extraction related to services PMI performed for you, both YOU and PMI must agree to a fee. That fee must be paid in advance and must clear PMI’s financial institution before any image copy is prepared.
Unless otherwise agreed to, all cases reaching 60 days from the date the first set of reports (verbal or written) was provided are subject to storage fees, which may be placed on auto‑billing, for each 30‑day period PMI continues to maintain the forensic data. Storage periods of fewer than 30 days may be prorated at a daily rate of $25.00 per calendar day. The current monthly storage rate is $135.00 and is subject to change without notice. If your engagement letter does not specify otherwise, this policy will remain in effect.
Polices for Holding Actual Digital Devices:
It is your responsibility to notify PMI of your intentions regarding any device provided in connection with your case once PMI considers your case closed. A “device” is defined as, but not limited to, the actual device (e.g., computer, cellphone, external hard drive, flash drive, etc.) used for examination, investigation, review, safekeeping, or any copy (or clone) of the original device.
PMI must receive written notification from you indicating whether you want the device returned to you or whether you grant permission for the device to be destroyed or repurposed. Failure to notify PMI of your intentions will automatically be treated as permission for PMI to destroy or repurpose the device at PMI’s sole discretion.
All devices are subject to additional monthly storage billing for holding and securing, even if an engagement letter has been executed and that engagement letter does not specify storage fees. Storage periods of fewer than 30 days may be prorated at a daily rate. The current 30‑day monthly storage rate is $135.00 and is subject to change without notice.
If you want any device returned, you must provide PMI with written communication (and may be required to participate in a telephone call beforehand). Your communication must include either a FedEx or UPS account number (or a prepaid label) as well as the desired return location. If any device is to be dropped off, the location will be disclosed to you or your attorney, and the device will be provided in a sealed package with a customized identifier. This requirement is for your protection and cannot be altered. After the package reaches its destination, you will receive written notice indicating where it may be obtained and what customized identifier was used.
Once a case has been classified as closed by PMI, and PMI does not hear from you within 60 days from the date of closure, PMI may consider the equipment abandoned. At that point, the equipment may become the property of PMI and may be destroyed or repurposed at PMI’s sole discretion.
Confidentiality Notice Regarding Email, Text Messages, and Telephone Communications:
All communication related to email traffic, text messages, telephone communication or data dissemination is privileged and/or confidential. If you are not the intended recipient of an email message, voice messaging or data, or believe that you have received any type of communication in error, please do not print, copy, re-transmit, disseminate, or otherwise use the information. Also, please indicate to the sender that you have received this communication in error and delete the copy that you received. If your email discussions, text messages, or telephone communications with PMI concerns data related to a digital or other electronic device(s), by responding to any email (or telephone voice mails), you are establishing you have a legal interest in the device(s)’s contents and a legal right to authorize PMI to further the investigation into such device(s). In the event this is not true, you must immediately notify PM Investigations in writing. Any office visits that require access or review of our policies or how we conduct business must be done in writing (no photocopies allowed) and must be approved by our CEO.
Registered Owners:
Registered owners of PM Investigations, Inc software and / or files may download the files for the purpose of upgrading existing purchased copies of the software as per the licensing agreement(s). Each product contains its own EULA (End User License Agreement). Please read them for details. Once a product is purchased, and specifically in the case of Visual Report Manager where an Identity file may be sent to you, and is or has been provided by PM Investigations, Inc., you may not return the software for a refund. With the exception to some software (Device Collector, etc.) you may use as freeware. However, no support is offered when using them nor is PM Investigations, Inc. held responsible should any of its software cause any data or hardware to cease to function prior to using the software. If you do not understand these arrangements, do not install any software. For additional comments and concerns, please visit our web site http://www.2order.com.
Under no circumstances is permission given to copy any of the PM Investigations, Inc programs, document files, or technical articles to other web sites for the purpose of distribution. It is not permissible to mirror this software on another site. If you wish to maintain copies of these items on another web site you must obtain explicit, written permission from PM Investigations, Inc.
About how PM Investigations, Inc. Handles Its Cases:
Reading PM Investigations, Inc. web sites or any other site belonging to PM Investigations, Inc. does not constitute a single agreement indicating you are an accepted client of PM Investigations, Inc., but does create a level of work ethics between you and PM Investigations. As a client, you are very important to us. However, please understand our company exists due to having more than one client at the same time and at times we [PMI] may need to change our time of delivery related to reports or delay the time we can work on your case. Should this occur, we shall make every attempt to accommodate you but cannot offer any guarantees such as reduced billing fees or free investigative time or services. Additionally, PM Investigations, Inc. reserves the right to stop working on your case should we [PMI] detect any part of your case related to dishonestly on your part or purposely providing misleading information on your behalf. If we [PMI] detect this, the funds provided shall be forfeited and the material collected shall become property of PM Investigations, Inc. If PM Investigations gives you courteous billing, you shall be requested to make payment in full. We are a full Private Investigations Firm (Georgia State License # PDC002023 and South Carolina License # 1528).
Referral Fees:
PM Investigations, Inc. does not accept referral fees for cases that we send to other investigators or investigation agencies nor does PM Investigations pay a referral fee to other investigators or investigations agencies who send cases to us (PMI). If a representative of PM Investigations makes such an offer, please contact our CEO.
Linking to PM Investigations:
You may provide appropriate links to the https://www.pminvestigations.com web site for the purpose of leading individuals to this online location. Each site that links to PM Investigations or any other company associated with PMI’s web site is subject to review by PMI and PMI may make a request to terminate the connection if PMI feels the connection is deemed inappropriate.
The information contained here is subject to change without notice. PM Investigations, Inc. is also known as PMI as indicated in this policy page and wherever indicated by PM Investigations.
Date of last update: 10/07/2025